Privacy

Protecting your personal data matters a great deal to us. We therefore process your data exclusively on the basis of the applicable legal provisions.

GDPR compliantSSL encryptionSecure data processing

Your data is safe with us

Encrypted

SSL encryption for all data transfers

Your rights

Full control over your personal data

Minimal

Only necessary data is collected and stored

GDPR

Fully compliant with European data protection law

1. Collection and storage of personal data

1.1 When you visit the website

When you open our website, the browser on your device automatically sends information to our website's server. This information is stored temporarily in what is known as a log file.

IP address of the requesting computer
Date and time of access
Name and URL of the file retrieved
Website from which the access originated
Browser used and, where applicable, the operating system

1.2 When you use our contact form

For questions of any kind, we give you the option of contacting us through a form provided on the website. A valid email address is required so that we know who the inquiry is from and can respond to it.

1.3 For bookings and reservations

To process bookings we collect the following data:

First and last name
Email address
Phone number
Date of birth
Payment information
Passport details (for international travel)

2. Purpose of data processing

We process your personal data for the following purposes:

Providing and improving our website
Processing bookings and reservations
Communicating with you
Sending newsletters (with your consent)
Meeting statutory retention obligations

3. Sharing of data

Your personal data is only passed on to third parties if:

You have given your explicit consent
Sharing is necessary to process a booking
There is a legal obligation to share it

4. Cookies

Our website uses cookies. These are small text files stored on your device. We use cookies to make our service user-friendly. Some cookies remain stored on your device until you delete them.

5. Your rights

You generally have the following rights:

Access
Rectification
Erasure
Restriction
Data portability
Withdrawal and objection

If you believe that the processing of your data violates data protection law, or that your data protection rights have otherwise been infringed, you can lodge a complaint with the supervisory authority.

6. Data security

During your visit to the website we use the widely adopted SSL (Secure Socket Layer) protocol together with the highest level of encryption supported by your browser.

In addition, we use appropriate technical and organizational security measures to protect your data against accidental or deliberate manipulation, partial or complete loss, destruction, or unauthorized access by third parties.

7. Validity and changes to this privacy policy

This privacy policy is currently valid and is dated January 2024. As we continue to develop our website and the services offered through it, or in response to changes in legal or regulatory requirements, it may become necessary to amend this privacy policy.

Questions about privacy?

Our team is happy to help